AccessAva chatbot
Meet AccessAva!
AccessAva is robot (sometimes called a chatbot). It can give you information and guidance about Health and Social Care at any time and it is FREE to use!
AccessAva will ask you some questions to find out more about you and your issue. From your answers, it will give you information and guidance. It can even draft you a template letter, which you can personalise to send to your Local Authority or Integrated Care Board.
To find out more about AccessAva and Access Social Care visit their website: accesscharity.org.uk/accessava
You can access the chatbot by clicking the icon in the bottom right hand corner of your screen which looks like this....


Watch this short video about the chatbot to find out what legal information and support you can find through AccessAva.
Usage disclaimer
In Control along with our partners of Social Care Future and Be Human networks are trialling this chatbot as we feel it will give helpful information and benefit networks of people. In Control do not own or maintain this chatbot but we host and support it on behalf of Access Social Care. Using the chatbot is at your own discretion and any letters produced cannot be endorsed by In Control.
If you have not been able to find the help you need on AccessAva, you can find someone to speak to by contacting admin@in-control.org.uk who will link you to a human.
To read more about the chatbot from Access Social Care please see the link below:
Free legal guidance chatbot for social care (accesscharity.org.uk)