On Friday June 23rd, Martin Routledge presented at a two day seminar titled: Innovative Social Investment, Reforming Public Services.
Manchester Metropolitan University is leading a Horizon2020 project Innovative Social Investment: Strengthening Communities in Europe. This project comes to an end in October 2017. The Manchester team convened a UK seminar to explore some of the themes that have emerged from the project and that are of particular interest to the UK. The seminar focussed on public service reform and in particular two issues: first, innovative approaches to financing and resourcing public services; and secondly, the concept of personalisation and its role in public service reform. The seminar included speakers from the UK and Europe.
Martin was asked to speak on the development of personalisation from a practice and policy perspective and suggest future directions. The slides from the session, which reflect on the development and progress of personalisation and suggests strategies to sustain and improve its implementation, can be downloaded here.